What is the quality management system at Cambridge Commodities?

Introduction to Quality Management

At Cambridge Commodities, maintaining the highest standards of quality and safety is at the heart of our operations. Our robust Quality Management System (QMS) complies with several prestigious accreditations, most notably BRCGS Food 9, ensuring the delivery of safe, high-quality products to our customers. This document outlines the policies and procedures that define our commitment to excellence.

Quality Policy

To ensure the safety and quality of our products, Cambridge Commodities regularly reviews and updates the Quality Manual. This continuous improvement approach ensures that the manual remains applicable and effective.

Key Aspects of Our Quality Policy:

All processes influencing quality and safety are governed by documented specifications and procedures that meet regulatory and accreditation standards.
We have a zero-tolerance policy for genetically modified (GM) or irradiated goods.
Comprehensive training programs ensure employees are equipped to maintain compliance and contribute to the company’s success.

By empowering our well-trained and motivated team, we continue to uphold and develop our reputation for quality and reliability.

Training and Audits

Training: All employees receive on-the-job and procedure-based training to stay informed about the latest standards and best practices. This ensures consistent adherence to quality requirements.

Audits:

A team of six qualified lead auditors conducts thorough supplier audits to ensure high standards are consistently met.
Internal audits are performed strategically, focusing on critical and high-risk processes as identified through rigorous risk assessments.

These audits are fundamental to maintaining the integrity of our quality and safety protocols

Management Reviews for Continuous Improvement

Senior management holds monthly meetings to evaluate departmental performance, discuss upcoming developments, and identify opportunities for improvement. These reviews:

Ensure alignment with company goals and values.
Provide a forum for collaboration and decision-making.
Foster an environment of continuous improvement across all departments.

Document and Record Management

Cambridge Commodities has a robust system for managing documents and records to maintain consistency, security, and accessibility.

Control of Documents

Written procedures cover the identification, filing, storage, and maintenance of controlled documents.
External documents that form part of the QMS are also reviewed and approved by the quality team.
Electronic signatures are securely controlled, offering equivalent security to handwritten signatures.

Control of Records

Records are systematically managed, archived when outdated, and protected against environmental damage.
Wherever possible, records are saved electronically and backed up on an external server for added security.

These measures ensure easy retrieval and minimize the risk of data loss.

Change Control and Communication

Change control is a critical aspect of maintaining product quality and safety. Established procedures ensure that any changes impacting materials, packaging, or processes are evaluated and approved appropriately.

Our Process:

Changes to excipients, packaging, specifications, or test methods are communicated to all relevant parties by the Quality Control (QC) team.
If a change cannot be accommodated, efforts are made to source alternative materials that meet customer requirements.

This structured approach ensures that our customers’ needs remain at the forefront of any change management process.

Our Commitment to Excellence

Cambridge Commodities’ dedication to quality is reflected in every aspect of our operations. From robust auditing practices to meticulous document control, we are committed to exceeding customer expectations and maintaining our reputation as a trusted supplier.

For further details, contact our quality team or refer to the comprehensive Quality Manual.